Terms of Service

1. Selected plan

The plan selected during onboarding and shown again before Stripe Checkout controls the included domains, users, discovery crawl, analyzed pages, tracked questions, competitors, monitoring, reports, and implementation support. Basic, Pro, Partner, and Agency Partner are available through self-serve Checkout.

Additional domains, usage above plan limits, implementation work, and unsupported provider measurements require a separate written order.

2. Service changes

Interfaces, supported providers, nonmaterial workflows, and report presentation may change as the service evolves. Each retained report identifies its method and measurement conditions. Inflection Point will not silently recalculate a retained result under a later method. If a material change prevents delivery of substantially all paid scope, Customer may cancel and receive a prorated refund for the undelivered portion.

3. Authorization and acceptable use

Customer represents that it owns, controls, or has written authority to assess the submitted domain and any connected accounts. Customer must not assess unauthorized domains, evade access controls, probe private systems, submit malicious code, disrupt providers, infringe third-party rights, or use the service unlawfully.

Do not submit passwords, payment-card data, government identifiers, protected health information, children’s data, export-controlled data, or third-party confidential information unless Inflection Point separately agrees in writing.

4. Payment, promotion, renewal, cancellation, and refunds

Standard monthly prices are $99 USD for Basic, $149 USD for Pro, $399 USD for Partner, and $749 USD for Agency Partner. For new checkouts from September 7, 2026, the selected plan is billed at its standard monthly price from the first invoice and renews monthly until cancelled. Previously agreed discounts and complimentary accounts remain unchanged. The exact amount and renewal price are shown before payment in Stripe Checkout. Enrollment remains subject to service capacity, lawful use, domain authority, and the safety controls in these Terms. Applicable taxes are calculated and added where required. Customer may cancel future renewal through the available cancellation method or by emailing support@thisisgeo.ai; cancellation is effective at the end of the current paid period.

The initial purchase is fully refundable before evidence collection begins. Evidence collection begins when the first authorized production crawl, customer-only import, or paid provider run is recorded. After that point, fees are nonrefundable except when Inflection Point cannot deliver material paid scope or law requires otherwise. If Inflection Point rejects the domain, cannot safely begin, or cancels without Customer breach, amounts paid for undelivered work will be refunded to the original payment method.

5. Measurements and no guaranteed outcome

GEO Readiness is Inflection Point’s disclosed, versioned assessment; it is not an AI provider’s secret ranking algorithm. Provider API output may differ from consumer products. A URL not cited in a bounded run may still have been encountered or considered. Untested or unavailable measurements remain unavailable rather than becoming zero.

Recommendations are evidence-backed guidance, not a guarantee of ranking, retrieval, citation, mention, recommendation, traffic, leads, revenue, or any other business result.

6. Customer data and optional learning

Inflection Point processes Customer data as described in the Privacy Notice. Customer data remains tenant scoped and must not appear in another customer’s report.

Cross-customer product learning is optional. A yes or no choice does not change promised service. An opt-in permits consideration of de-identified criterion labels, error categories, aggregates, and observation hashes under separate governance; it does not automatically make any record training eligible. Direct identifiers, domain and brand names, full raw pages, customer-only artifacts, row-level Google data, and released report prose are excluded by default.

7. Confidentiality and intellectual property

Each party will protect the other’s nonpublic information using reasonable care and use it only for the service, permitted operations, enforcement, or legal compliance. Customer retains its preexisting materials and data. Inflection Point retains its software, methods, rubrics, prompts, templates, systems, and generalized know-how.

After full payment, Customer receives a nonexclusive, worldwide, perpetual license to use and adapt delivered reports and implementation materials for its internal business purposes. An agency may share a report with the client and users named in the applicable workspace. Publicity, testimonials, logos, and case studies require separate written permission.

8. Third-party services and security

The service may use hosting, authentication, AI/search, analytics, payment, email, and monitoring providers identified in the Privacy Notice. Inflection Point does not control third-party availability, indexing, ranking, policies, or model behavior. Inflection Point maintains reasonable safeguards appropriate to the service, but no system is absolutely secure.

9. Suspension and termination

Inflection Point may suspend access for a security risk, abuse, lack of authorization, unlawful instructions, payment failure, or material breach. When reasonably possible, Inflection Point will provide notice and an opportunity to cure. Customer access ends at the applicable paid-period boundary, subject to lawful retention, export, deletion, and payment obligations.

10. Warranties and liability

Inflection Point will provide the service in a professional and workmanlike manner consistent with the disclosed scope. Except for that express warranty and to the maximum extent permitted by law, the service and deliverables are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, uninterrupted operation, or business outcome.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, goodwill, or data. Except for payment obligations, confidentiality breaches, intellectual-property misuse, fraud, willful misconduct, and liabilities that cannot lawfully be limited, aggregate liability will not exceed fees paid or payable under the affected order during the six months preceding the event.

11. General

Florida law governs these Terms, without regard to conflicts rules. Exclusive venue lies in state or federal courts located in Broward County, Florida. The parties are independent contractors. Neither party is liable for delay caused by events beyond reasonable control. If a provision is unenforceable, the remainder continues. Failure to enforce is not a waiver. These Terms, the accepted order, and the linked Privacy Notice form the agreement for the service; an order controls only when it expressly identifies a conflicting provision.